WhatsApp Business API for Modern Businesses
Reach customers on the app they actually use — broadcasts, a shared team inbox, chatbots, and your CRM, all on the official WhatsApp Business Platform.
- Connect
- Engage
- Convert
Official Cloud API · Opt-in based · Disconnect anytime
WhatsApp · Team Inbox
Hi, is the 2BHK still available?
Can you share the price list?
Thanks! Booking confirmed 🎉
Sample data · your connected number
On the Official Platform
Messaging runs on Meta’s official WhatsApp Business Platform, with customer opt-in and approved templates. SocialHype never sells or shares your WhatsApp data.
A Full Messaging Stack, One Number
Everything the WhatsApp Business Platform enables — inbox, broadcasts, automation, and commerce — from a single workspace tied to your CRM.
Shared Team Inbox
One official number, your whole team. Route, assign, and reply to WhatsApp chats together — with internal notes and full history.
Broadcast Campaigns
Send approved template messages to opted-in audiences and track delivered, read, and replied — without getting flagged as spam.
Chatbots & Automation
Auto-reply, qualify, and route with no-code flows that respect the 24-hour window and hand off to a human when it matters.
Message Templates
Build and submit reusable templates for approval, then send order updates, reminders, and offers that land reliably.
CRM Sync
Every conversation becomes a contact in your CRM — so sales, support, and marketing all see the same WhatsApp history.
Click-to-WhatsApp Ads
Run Meta ads that open a WhatsApp chat, capture the lead, and route it straight into your inbox and CRM — attributed end to end.
One Number, Your Whole Team
Stop passing a phone around. Every WhatsApp chat lands in a shared inbox where your team can assign, reply, and add internal notes — with the full history and CRM context on every contact.
- Assign chats to the right agent
- Internal notes only your team sees
- Full conversation + CRM history
- Canned replies and saved templates
Hi, is the 2BHK still available?
10:24Yes! Want me to send the floor plan and pricing?
10:25Hot lead — site visit booked for Sat. — Aman
Sample data · shared across your team
Messages People Actually Read
Send approved template campaigns to opted-in audiences and watch them land — WhatsApp read rates dwarf email. Delivered, read, and replied, tracked per send.
🪔 Diwali Special — flat 20% off this week only. Reply SHOP to see the catalogue.
Sample data · approved template, opted-in audience
Watch a Chat Answer Itself
A real WhatsApp conversation, step by step: message in, intent read, reply sent, lead saved, team looped in — automatically, and always inside WhatsApp’s rules.
-
Step 01 Now
Message received
A customer texts your WhatsApp number.
-
Step 02 Now
AI reads the intent
It matches keywords and conversation context.
-
Step 03 Now
Auto-reply sent
An on-brand answer with quick-reply buttons.
-
Step 04 Now
Lead saved to CRM
A contact is created with the full history.
-
Step 05 Now
Handed to your team
With a follow-up task, when a human is needed.
Hi! Do you deliver to Pune? 📦
10:24Yes — same-day delivery across Pune! 🚚 What would you like to do?
Lead saved to CRM
Priya M. · +91 · source: WhatsApp
Handed to Neha
Follow-up task created · due today
Sample data ·
Every Chat Becomes a Contact
WhatsApp conversations don’t live in a silo. Each one creates or updates a contact in your CRM — so sales, support, and marketing share one timeline and nothing slips.
Auto-captured contacts
Name, number, and the source of every WhatsApp lead — logged the moment they message.
One shared timeline
Chats sit beside calls, emails, and deals, so the next person has full context.
Segments & tags
Tag and segment WhatsApp contacts to target opted-in audiences for future campaigns.
Set a Trigger, Pick an Action
SocialHype watches your WhatsApp inbox and routes the right action the moment something happens — within WhatsApp’s messaging rules.
An inbound chat lands — it’s routed to the right teammate instantly, with the contact’s history attached.
A customer texts a keyword — an approved template with your price list goes out automatically.
A conversation goes quiet near the care-window edge — a follow-up task is created and assigned.
Know What’s Working
Track delivery, read and reply rates, response times, and conversation volume — so you can see which messages drive replies and revenue.
+18%
vs ~20% email
+6%
first reply
Sample data · typical opted-in audience
Security That Keeps Your Number in Good Standing
Your WhatsApp Business Account is protected at every layer — official API, how you authenticate, how data is stored, and who on your team can act on it.
Official Cloud API
Messaging runs on Meta’s official WhatsApp Business Platform (Cloud API) — not an unofficial bridge that risks your number being banned.
OAuth Embedded Signup
You connect your own WhatsApp Business Account through Meta’s official Embedded Signup. We never see your Meta password — only the access you grant.
Encrypted In Transit
Every message and credential moves over encrypted HTTPS/TLS between your workspace, our platform, and Meta’s APIs. Tokens are encrypted at rest.
Role-Based Access Controls
Decide who can view chats, send broadcasts, edit templates, or manage the connection — permissions scoped per role and per team.
Opt-Out & Disconnection
Customers can opt out any time and we honour it; you can disconnect your WhatsApp Business Account from your workspace, or revoke access in Meta, instantly.
SocialHype’s use of the WhatsApp Business Platform follows Meta’s WhatsApp Business Messaging Policy and Platform Terms. See our Privacy Policy and Security page for full detail.
Only What You Connect. Nothing More
SocialHype only accesses the WhatsApp Business Account you connect through Meta’s Embedded Signup, and uses its data solely to provide the messaging features you set up.
What we request access to
Send and manage messages on the WhatsApp Business Account you connect — conversations, templates, and messaging analytics. We request the minimum scope each feature needs — and you grant it explicitly through Meta’s official Embedded Signup before any data is accessed.
Data is used exclusively to
- Send and receive messages on the number you connect
- Power a shared team inbox and conversation history
- Sync contacts and chats into your own CRM
- Generate messaging analytics and reports for you
- Run the automations and campaigns you set up
SocialHype never
- We do not sell WhatsApp or Meta user data — ever
- We do not share your message data with third parties for their own use
- We do not use your message content to train generalized AI/ML models
- We do not message users who have not opted in, or after they opt out
- We do not access anything beyond the WhatsApp Business Account you authorize
Built to Keep You Compliant
WhatsApp’s rules protect customers — and your number. SocialHype builds them in, so you message the right people, the right way.
Opt-in required
You collect customer consent before messaging; we make opt-in and opt-out easy to manage.
24-hour care window
Free-form replies inside 24h of a customer message; approved templates outside it — enforced for you.
Template approval
Campaign templates are submitted to Meta for approval before they can be sent.
Quality & limits
We surface your Meta quality rating and messaging tier so you stay in good standing.
Your data, yours to remove
Disconnect your WhatsApp Business Account from your workspace at any time — access stops immediately and stored tokens are removed. You can also request full deletion of connected data, processed within 30 days.
WhatsApp Business API, Answered
Official API, ownership, team access, the messaging rules, and how your data is protected.
Still have a question? Talk to us →
Put Your Business on WhatsApp
Connect your WhatsApp Business number in minutes — shared inbox, broadcasts, and automation on the official platform. You authorize the access, and you can disconnect anytime.
Official Cloud API · Opt-in based · Disconnect anytime