Privacy Policy

Social Hype Technologies Pvt. Ltd.

We updated our Privacy Policy on 18 December 2025.

Social Hype Technologies Pvt. Ltd. (“SocialHype”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and web application (the “Service”).

By using SocialHype, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Billing details (processed securely via third-party payment gateways)

  • Account login credentials

b) Social Media Account Information

When you connect social media platforms (e.g., Instagram, Facebook, LinkedIn, X):

  • Page IDs and account IDs

  • Profile name and username

  • Access tokens (stored securely and encrypted)

We never store your social media passwords.

c) Usage Data

  • IP address

  • Browser type

  • Device information

  • Log files

  • Feature usage statistics

We use your information to:

  • Create and manage your account

  • Provide social media scheduling and automation services

  • Enable third-party social platform integrations

  • Improve performance, security, and user experience

  • Communicate updates, alerts, and service messages

  • Process payments and subscriptions

  • Provide customer support

SocialHype uses official APIs provided by:

  • Meta (Facebook & Instagram)
  • LinkedIn
  • X (Twitter)
  • YouTube
  • Pinterest
  • Google Business (GMB)
  • Threads
  • TikTok

 

We strictly follow each platform’s developer and data usage policies.
You may revoke SocialHype’s access to your social media accounts at any time from the respective platform settings.

We use cookies and similar technologies to:

  • Maintain login sessions

  • Improve website functionality

  • Analyze usage and traffic

You may disable cookies in your browser settings; however, some features may not function properly.

We implement industry-standard security measures including:

  • SSL encryption

  • Secure server infrastructure

  • Restricted access to sensitive data

Despite our efforts, no online service is 100% secure. Users are responsible for maintaining the confidentiality of their login credentials.

We do not sell or rent your personal data.

We may share data only with:

  • Trusted service providers (hosting, email, payment gateways)

  • Legal authorities if required by law

All third parties are contractually obligated to protect your data.

We retain your data only as long as:

  • Your account remains active

  • Required for legal, billing, or compliance purposes

Upon account deletion, your data will be securely removed within a reasonable timeframe unless legally required otherwise.

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your account

  • Withdraw consent

To exercise these rights, contact us at support@socialshype.com.

SocialHype is not intended for users under the age of 18.
We do not knowingly collect personal information from minors.

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.

If you have any questions regarding this Privacy Policy, contact us:

Social Hype Technologies Pvt. Ltd.
📧 Email: support@socialshype.com
📞 Helpline: +91 98605 83697

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